Frequently Asked Questions
1. I've decided I want to start therapy and talk to someone. What should I do?
The first step is to figure out how you're going to pay for therapy. Unfortunately, it isn't free. If you have insurance, give them a call (the customer service number is listed on the back of your card.) Talk with them and find out what your outpatient mental health benefits are including any co-pays or deductibles you may have. We are providers for some but not all insurance companies so it is important to know if we can bill your insurance or not.
2. What if I don't have insurance?
We offer an affordable 'fee for service' option for those people looking for help who don't have insurance. This allows you to determine a reasonable, affordable fee for each session.
3. What if I have insurance but you don't take it?
We can give you a list of other therapists in your area that may take your insurance.
4. I work all day.
We have late afternoon and early evening appointments for your convenience. We are not offering weekend appointments at this time.
5. My husband/wife/boyfriend/girlfriend won't come.
That's okay. Even if you are experiencing relationship issues, you and your relationship can benefit from individual therapy.
6. What if something comes up and I can't keep my appointment?
Be honest with yourself. Your appointment is a time for you to focus on yourself. If you do need to reschedule, we ask for a twenty-four hour notice to allow us time to fill your appointment time.
7. What if I don't like my therapist and we're not clicking?
Again, be honest. Therapy sometimes is about taking a look at hard stuff, which can be uncomfortable. Try and decide if what you're feeling is about your therapist or the stuff you're working on. Sometimes it's easier to say, "I don't like my therapist" than to say, "Therapy is hard and I don't want to do it." Either way, it's a good idea to talk with your therapist about those issues and figure out a game plan.
8. I have more questions . . .
You can call us at 612.390.6232 anytime for more information and answers to your questions about how to get started.
9. What is an LPC?
An LPC or licensed professional counselor has a Master's or Doctoral degree in counseling or a related field from an accredited institution that included an internship and coursework in human behavior and development, effective counseling strategies, ethical practices and other core skills knowledge areas. LPC's have completed a minimum of two thousand hours of postgraduate supervised counseling, passed a national credentialing exam and have demonstrated good character.